Do you offer refunds or exchanges?

Yes! If your order isn’t right for you, you can return it within 100 days of ordering.  Free returns are limited to the UK, US and certain European countries; we don’t offer free returns for worldwide shipping just yet.

For UK order we do not include returns forms to try to reduce waste. To place a return please follow our online process here.

For all orders placed outside of the UK:

If you placed your order on the 8th of February 2021 or onwards, click here to go to our new online returns portal.

If you placed your order before or on the 7th of February 2021, click here to start your return.

 

Unfortunately, we don’t currently offer exchanges. If you would like another size or colour, please place another order and follow the returns process for the original order.

Categories: Returns & Exchanges