1. What payment options do you accept?

    We accept most major credit and debit cards (Mastercard, Visa and AMEX) as well as PayPal.

    You can select what currency is displayed via the country/flag selector on the top right-hand side of the screen.

    Unfortunately, we do not accept Discover Cards.

  2. How do I redeem a promotional / discount code?

    Just enter your code in your ‘basket’ prior to completing your order!
    You might need a VIVOBAREFOOT account to use a promotional code.

    We’ll make it clear when a code applies to specific products, and you’ll be informed of your codes expiry date upon issue. On that note, unless stated, promotional codes are not redeemable on clearance items or any other special offer.

    If a code is abused, it will be made invalid. We reserve the right to withdraw promotional codes before their expiration date without any prior notice. 

  3. What can I do if I've forgotten to apply a coupon to an order I've already placed?

    Unfortunately, if you checkout without applying the promotional code, we can’t amend your order.

  4. What is Klarna?

    Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.

    We currently offer Klarna payment methods in the UK, US, Sweden and Denmark.

    In the UK we offer pay later in 30 days and pay later in 3. Find full information about these payement types below:

    In the US we offer pay later in 30 days and pay later in 4. Find full information about these payement types below:

    In Denmark and Sweden we offer pay later in 14 days only. Find full information about this below:

    * Please spend responsibility. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford your monthly repayments on time.