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TERMS & CONDITIONS

GENERAL

  1. The owner of this web-site is VIVOBAREFOOT Ltd. A company registered in England and Wales under Registration number 03474829. Our registered office address is 28 Britton Street, Farringdon, London, EC1M 5UE. Vat Registration number is 704703658
  2. This page (together with our Privacy and Cookie Policy and Deliveries and Returns Policy tell you information about us and the legal terms and conditions on which we sell any of the products listed on our website (‘goods’) to you, as well as the terms on which you may use our website vivobarefoot.com In particular, please see the ‘use of the website’ below in relation to your use of the Website.

ORDERING

  1. By placing an order with us for Goods, you will be offering to conclude a contract with us on these Terms and Conditions. Before submitting your Order, please ensure that you have read these Terms and Conditions carefully. If you are unsure about any part of these Terms and Conditions, please contact us for clarification.
  2. We do not have to accept any orders placed through the Website otherwise. If we accept your order, we will email you to confirm acceptance (that email being the ‘Order Confirmation’) When we accept your order, a legally binding contract between us and you (the Contract) will be formed.
  3. You warrant that all details you provide to us for the purpose of ordering or purchasing Goods or Services are correct, that the credit or debit card you are using is your own and hat there are sufficient funds to cover the cost of goods and services ordered. If there are any changed to the details supplied by you it is your responsibility to inform us as soon as possible. We will process information provided by you in accordance with our Privacy and Cookie Policy. By placing any order with us, you consent to such processing.
  4. The Order Confirmation will contain all relevant information concerning your order. You should ensure that the details in the Order Confirmation are correct are correct and you should print and keep a copy of it.

PRICE AND PAYMENT

  1. The price of the Goods will be that shown on the Website at the time of your order. Our prices may change at any time but these changes will not affect any orders that we have already accepted.
  2. We have tried to ensure that our prices, aa shown on the Website are correct. Prices will be checked when we process your order. If the actual price of the Goods is lower than that stated in your order, you will be charged at the lower price. If the actual Price of the Goods is higher than that stated in your order, we will contact you to inform you and ask how you wish to proceed.
  3. All prices include VAT. IF the rate of VAT changes between the date of your order and the date of your payment, we will adjust the rate of VAT that you must pay. Changes to VAT will not affect any prices where we have already received payment in full from you.
  4. Our prices exclude the cost of delivery. For details of our delivery costs please see our Deliveries and Returns policy. Delivery costs will be added on the final sum due and will be advised to you during the check-out process, before you confirm your order.
  5. All payment for Goods must be made in advance before we can despatch the Goods to you. Credit and Debit cards are debited on placing your order.
  6. We accept payment by Visa Debit, Visa, MasterCard and American Express. (In each case via our payment processing service provider Sage Pay). Credit and/or Debit cards will not be charged until the order is confirmed. Please note that we do not accept Discover Cards as a method of payment. 

 

DELIVERY / TITLE / RISK

  1. We try to ensure the shipment of all in-stock items to UK destinations within two working days. However, in-stock are despatched the next working day after we have issued the Confirmation of Order. Please note that some styles may take up to 28 days to deliver depending on shipping location.
  2. Your order may be delayed if an item is not in stock. The current stock status displayed on the Website is approximate and some item may be out of stock. If the Goods are no longer in stock and we are unable to re-stock (if, for example, the goods are discontinued) we may cancel your order and refund any payment within 7 working days. If we cancel your order, the cancellation will be confirmed by use in writing.
  3. Any times for delivery are estimates only and time will not be of the essence of the Contract. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that Goods may be sent in instalments.
  4. Title to Goods will pass to you once we have received payment in full for those Goods.
  5. If your delivery address is outside of the United Kingdom the Goods may be subject to important duties and taxes, which are levied once a shipment reaches your country. Any such additional duties, taxes or charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country. If your delivery address is outside of the United Kingdom we advise you contact your local office for further information.
  6. If your delivery address is outside of the United Kingdom you should note that international shipments may be subject to opening and inspection by customs authorities. We are not responsible for any damage to the packaging of Goods caused by such inspections.

CANCELLATION, RETURN AND REFUND

If you are a consumer in the UK or the European Union:

  1. You have a legal right to cancel a Contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 during the period set out below. This means that during the relevant period, if you change your mind or decide for any other reason that you do not want to receive or keep any Goods, you can notify us of your decision to cancel the Contract and receive a refund. This right of cancellation is in addition to your rights in relation to faulty or wrongly-delivered goods. This is your statutory right of cancellation.
  2. Your legal right to cancel a Contract starts from the date on which we e-mail you the Order Confirmation, which is when the Contract between us is formed. Your deadline for cancelling the Contract is 14 calendar days after the day on which you receive the Goods.
  3. To Cancel a Contract, you just need to let us know that you have decided to cancel. The Easiest way to do this is to complete the cancellation form provided with the Goods. You can also contact our Customer Services team at customerservices@vivobarefoot.com by telephone on +44 (0) 207 0480600. (Mon-Sat) 8:00am – 2:00am, (Sunday) Closed.

If you are a consumer outside of the UK or European Union:

  1. If you wish to cancel any Contract, you must contact our Customer Services team at customerservices@vivobarefoot.com by telephone on +44 (0) 207 0480600. (Mon-Sat) 8:00am – 2:00am, (Sunday) Closed.
  2. We're confident that after experiencing the joys of natural foot freedom, your feet won't want to go back to 'normal' shoes. However, we offer a hassle-free return should you require. Included in each parcel there is a free return shipping label. Returns will need to be initiated within 30 days of purchase to receive a refund. Returns must be unworn, clean, and free of debris or dirt to receive a refund. Deductions may be made for damaged or dirty items.
  3. We cannot exchange the size or style of your shoes. You will need to create a new order on VIVOBAREFOOT.com.
  4. If you bought your VIVO’s via an independent store or website, please contact them directly for their return policy.

If you cancel your Contract or return Goods to us we will:

  1. Refund you the price you paid for the Goods. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the Goods, if this has been caused by your handling them in a way which would not be permitted in a shop.
  2. Refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive method we offer (provided that this is a common and generally acceptable method)
  3. Make any refunds due to you as soon as possible.
  4. If Goods are faulty or wrongly-delivered, we will refund the price of the Goods in full, together with any applicable delivery charges. We will also either collect the Goods from you free of charge or refund any reasonable costs you incur in returning the Goods to us.
  5. We will refund you on the credit card or debit card used by you to pay. If you used vouchers to pay for the goods, we may refund you in vouchers.

If any Goods have been delivered before you decide to cancel your Contract:

  1. Then you must return the Goods to us without undue delay and in any event not later than 14 days after the day on which you let us know you wish to cancel your contract.
  2. Unless the Goods are faulty or not as described, you will be responsible for the cost of returning the Goods to us.

As a consumer, you have legal rights in relation to Goods that are faulty or not as described. These legal rights are not affected by your right to return or refund in the clauses above, our Deliveries and Returns Policy or anything else in these Terms and Conditions. 

USE OF THE WEBSITE

  1. Access to the Website is permitted on a temporary basis, and we may withdraw or amend the services and information we provide on the Website without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period. We may restrict access to some parts of the website to users who have registered with us.
  2. If you choose, or you are provided with a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms and conditions.
  3. You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and Conditions, and that they comply with them.
  4. We are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the materials on the website for commercial purposes without obtaining a licence to do so from us or our licensors.
  5. You may link to the homepage of the Website, provided you do so in such a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the homepage. We reserve the right to withdraw linking permission without notice.
  6. If you wish to make any use of material on the Website other than that is set out above, please address your request to customerservices@vivobarefoot.com
  7. Where the Website contains links to other sites and resources provided by third partis, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
  8. Access to the Website is provided ‘as is’ and your use of the website is at your own risk.
  9. We process information about you and your visits to the Website in accordance with our Privacy and Cookie Policy. By using the website, you consent to such processing
  10. You may use the Website only for lawful purposes. You may not use the website:in any way that breached any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purposes or effect.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards; or
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any form of similar solicitation (spam)
  1. You must not misuse the Website by knowingly introducing viruses, Trojans or any other malicious items. You must not attempt to gain unauthorised access to the website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.
  2. To the fullest extent permissible by law, we will not be liable to you for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.

LIABILITY

  1. We only supply the Goods for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we shall have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  2. Subject to clause 3 (use of website), if we fail to comply with these Terms and Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time of the Contract.
  3. Subject to clause 3 (use of website), we do not accept liability (except as set out below) for any errors and omissions on the Website and reserve the right to change information, specifications and descriptions of Goods as required. We will do our best to correct errors and omissions as quickly as possible after being notified of them.
  4. We do not in any way exclude or limit our liability for:
  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • defective products under the Consumer Protection Act 1987.
  1. Access to the Website is provided “as is” and your use of the Website is at your own risk. To the fullest extent permitted by law, we expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, under the common law, or otherwise and any liability for any indirect or consequential loss or damage incurred by you in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, however caused. 

OTHER IMPORTANT TERMS

  1. The Contract is between you and us. It is not intended to benefit any other person in any way and no such person or party will be entitled to enforce any provision of the Contract.
  2. You may not transfer your obligations and rights under the Contract without our express written permission.
  3. We may amend these Terms and Conditions from time to time, and place the new version on the Website. When we do so, we will mention the fact on the home page of the Website. All purchase from the date that the amended Terms and Conditions are placed on the Website will be governed by those Terms and Conditions.
  4. The Contract contains the entire agreement between you and us relating to your purchase of any Goods to the exclusion of all other terms and any previous agreements, correspondence or understanding between us.
  5. If any provision (or part of any of the provision) of the Contract is found to be unlawful, invalid or otherwise unenforceable by any court or other competent authority, it shall be deemed to be removed from the Contract and the remainder of the Contract shall remain in full force and effect.
  6. Each Contract and any dispute or claim arising out of any Contract (including any non-contractual disputes and claims) shall be governed by and construed in accordance with the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales. 

CONTACT US

If you have any concerns about material which appears on the Website, or any questions, comments or requests regarding our Terms of Website Use, Privacy and Cookie Policy or Deliveries & Returns Policy, please contact our customer services team using the “Contact Us” form on the Website or at customerservices@vivobarefoot.com, by telephone on +44 (0) 207 048 0600, (Mon - Fri) 9.00am – 5.00pm, (Sat) 8.30am – 1pm.

REFER A FRIEND

Key Conditions to Redeem the Rewards

This is a summary of the key conditions to redeem rewards. It does not replace the full terms & conditions of Mention Me.

Referrer Rewards

  • The referrer is offered £25 off subject to a £100 minimum spend for each friend who orders for the first time.
  • This offer cannot be used in conjunction with other offers or on clearance or sale Items.
  • This offer excludes delivery which is charged at the standard rate.
  • This offer can be shared for 3 months from the date of acceptance by the referrer.
  • In order for the referral to qualify for the reward the referred friend must be a new customer to Vivobarefoot and over the age of 18 and the referred friend must meet the conditions of their reward.
  • There is no requirement for the referrer to be an existing Vivobarefoot customer.
  • In order to share the offer the referrer must be over the age of 18.
  • Rewards will be cumulative and so if multiple qualifying referrals are made to Vivobarefoot, multiple rewards will be delivered to the referrer. A Referrer may not earn more than 5 within any 24 hour period or 25 within any 12 month period or 1500 GBP of reward value within any 12 month period.
  • Rewards will be delivered to the referrer on the day of the referred friend's purchase provided the referred friend's purchase is not cancelled
  • The Referrer will be notified by email once a referred friend has purchased and when the reward has been earned.
  • Rewards will be valid for 3 months from the date earned by the referrer.
  • Referral rewards cannot be combined with other discount codes in a single order.

Referred Friend Rewards

  • The Referred friend is offered The Referred friend is offered £25 off when they place their first order subject to a £100 minimum spend.
  • This offer cannot be used in conjunction with other offers or on clearance or sale Items.
  • This offer excludes delivery which is charged at the standard rate.
  • This offer can only be used once.
  • The reward is valid for 7 days from the point of issue to the referred friend.
  • In order to qualify for the reward the referred friend must be a new customer to Vivobarefoot and over the age of 18.
  • Any rewards will be revoked if a refund is requested on the order for which the reward was offered.
  • The Referred friend reward cannot be claimed by the same person making the referral.
  • Referred friend rewards cannot be combined with other discount codes in a single order.

Full terms and conditions valid from Wednesday, April 23, 2014, v.1.1 (English (US))

Mention Me Full Terms and Conditions

  1. These Terms and Conditions

1.1 Mention Me ("we" or "Mention Me") offers customer or clients ("you" or "Users") of merchants ("the Merchant") the opportunity to refer friends to try the Merchant's goods and services ("Merchant's Services") ("Mention Me Referral Program" or "Program").

1.2 These terms apply to individuals who are accessing or using the Program both as a referrer and a friend referred to the Merchant's Services and the use of 'User' or 'you' shall be a reference to either or both as the context permits.

1.3 By participating in the Program, Users agree to use the Program in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you are not authorised to register as a Referrer (defined below) or participate in the Program in any manner. Users may not participate in the Program where doing so would be prohibited by any applicable law or regulations.

1.4 We reserve the right to modify or amend at any time these Terms and Conditions. Any amendments or new terms and conditions will be available on our website and the terms and conditions on the website at the time you enter into an agreement with us or use the Program will be the ones that apply. You may terminate this Agreement if you do not wish to be bound by any such amendments but by continuing to use our website or the Program you will be deemed to have accepted the new terms.

  1. The Program

2.1 To participate, a User may visit http://www.mention-me.com or click on a link on a Merchant's website that directs them to a referral offer. The User may then follow the on-screen instructions to refer friends, family members or colleagues ("User Friends") to the Merchant's Services ("Referral").

2.2 Users will be notified as to the method by which they may make a Referral and through which User Friends referred to the Merchant's Services can access relevant discounts or rewards. Such methods may include:

2.2.1 Using the User's name on the Merchant's website;

2.2.2 sending a Tweet containing a unique referral link ("Personal Link");

2.2.3 sharing a Personal Link in a Facebook message;

2.2.4 posting the Personal Link on Facebook;

2.2.5 sharing a Personal Link via email.

2.3 The method by which Users may refer User Friends shall be at the absolute discretion of Mention Me.

  1. Referrals and Rewards

3.1 A User must register to make a referral.

3.2 Users will receive a reward for each User Friend that accesses the Merchant's Services as a result of a Referral ("Reward") subject always to these terms and conditions.

3.3 Users will be provided with a unique and personal Mention Me "Sharing Dashboard" page or account to view their Referrals and any Rewards to which they are entitled. 

3.4 For a User to qualify for a Reward the referred User Friend must:

3.4.1 not be a current customer and has never been a customer of the Merchant under any email address or alias;

3.4.2 have purchased goods or services from the Merchant having accessed the Program through the relevant Referral method (be it by way of Personal Link or by the User Friend entering the name of the User when directed to on the Merchant's website);

3.4.3 comply with any other criteria notified to the User and User Friend by Mention Me or the Merchant (which may include a minimum age requirement).

3.5 A User will not be entitled to more than one Reward in respect of each individual User Friend referred to the Program and that meets the relevant requirements as set out in clause [3.4] above.

3.6 Subsequent purchases of the Merchant's goods and services made by a referred User Friend in addition to and outside the original purchase made through the Program will not entitle the User to any further Reward.

3.7 The particular Reward to which a User is entitled will be that Reward advertised on the Merchant's website at the time the User registers for the Program in respect of that Merchant. Please note that Rewards in respect of the same Merchant may change from time to time and different Users may be entitled to different Rewards.

3.8 Rewards may be a discount on a future purchase, a voucher, a cash rebate or such other benefit as the Merchant may determine. The Merchant shall be responsible for ensuring that the Reward is honoured and Mention Me shall have no liability to a User in respect of redeeming or obtaining the benefit of a Reward (see clause 4.4 below).

3.9 Every Reward advertised on the Mention Me website or through a Merchant's website will be subject to these Terms. In addition, the Reward will be subject to any specific or bespoke terms notified to you at the time you register for the Program.

3.10 A limit may be placed on the total number of Rewards or number of Rewards over a given time period to which a User is entitled in respect of a Program. The User will be notified of such limits or restrictions at the time they register for the Program. For the avoidance of doubt, any User Friends referred to the Program who purchase the Merchant's goods and services and otherwise meet the relevant requirements may in such circumstances not result in a User receiving a Reward.

3.11 A referred User Friend who meets the relevant requirements and results in the User being entitled to a Reward may themselves be entitled to a reward ("Friend Reward"). The Friend Reward will be such reward advertised on the Merchant's website at the time the User registers for the Program in respect of that Merchant. A User Friend will not receive more than one Friend Reward in respect of the same Merchant.

3.12 If the User Friend's purchase of the Merchant's goods and services is subsequently cancelled, this will result in the Friend Reward and the Reward being also cancelled.

3.13 User Friends may be subject to verification and Mention Me may delay issuing a Reward (or a Friend Reward) for the purposes of investigation. Mention Me may also refuse to verify and process any transaction Mention Me deems, in its sole discretion, to be fraudulent, suspicious, in violation of these Terms and Conditions, or believes will impose potential liability on Mention Me, its subsidiaries, affiliates or any of their respective officers, directors, employees, representatives and agents.

3.14 Any decision by Mention Me in respect of whether or not a referred User Friend has been successfully verified and a User is entitled to a Reward shall be final and binding.

3.15 Rewards are not transferable and may not be auctioned, traded, bartered or sold. Upon termination of the Program or any portion thereof for any reason, or upon cancellation of a User's Mention Me account for any reason, any unredeemed Rewards accumulated by the User are forfeited.

  1. Merchants

4.1 Rewards and Friend Rewards may be redeemed with the relevant Merchant in accordance with the terms and conditions of that Merchant ("Merchant Terms") and any other terms specific to the Reward and Friend Rewards about which you will be notified.

4.2 We are not responsible in any way whatsoever for providing you with the Merchant's Services, whether in accordance with a Reward, Friend Reward or otherwise.

4.3 The terms on which a Reward or Friend Reward may be redeemed will always incorporate the relevant Merchant Terms. We recommend that before you purchase Merchant's Services or refer friends to a Merchant you read the Merchant Terms which will be available on the Merchant's own website or by calling or emailing the Merchant. If you have any queries about the Merchant Terms you should direct them to the Merchant rather than us.

4.4 Unless stated otherwise in these Terms, once we have provided you with the means of redeeming the Reward, we have no further obligation to you in relation to the Reward and all responsibility lies with the Merchant.

4.5 We accept no responsibility and will have no liability to you if the Merchant's Services do not meet your requirements or you find them unsatisfactory in some way and your right of action or claim will be against the Merchant.

  1. Your further obligations

5.1 You must:

5.1.1 observe and act in accordance with these terms and the relevant Merchant Terms;

5.1.2 not redeem the Reward or deal with the Merchant in any way which could be deemed to be harmful to the business or reputation of Mention Me or do anything which might adversely affect our relationship with a Merchant.

5.1.3 not attempt to market, reproduce, sell or re-sell the Reward to any third party whatsoever;

5.1.4 provide us with accurate information and ensure that all details that we hold about you (including your email address) are up to date and valid;

5.1.5 use the website in accordance with these Terms and not in any way which may affect the reputation of Mention Me or the use and enjoyment of the website or our Services by any other users or third parties;

5.1.6 inform us as soon as it is practicable if become aware that someone has tried to access your account without your permission or attempted to obtain Rewards using your personal details.

5.2 You warrant that:

5.2.1 you have the power and authority to enter into this agreement; and

5.2.2 you are at least 13 years of age.

  1. Personal Links

6.1 If a User provides a Personal Link to a User Friend by email, the email must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues and family members. By submitting the email addresses, the Referrer represents that he/she has their prior consent.

6.2 Bulk email distribution, distribution to strangers, or any other promotion of a Personal Link in a manner that would constitute or appear to constitute unsolicited commercial email or "spam" in Mention Me's sole discretion is expressly prohibited and may be grounds for immediate termination of the Referrer's account and deactivation of the Personal Link.

6.3 We have a no tolerance spam policy. 
Mention Me has no obligation to monitor the content provided by Users; however, Mention Me may choose to do so and block any email messages, remove any such content, or prohibit any use of the Program.

6.4 Each User is the actual sender of the emails and must comply with applicable law. A User who does not comply with the law, including anti-spam laws, shall indemnify Mention Me against any liabilities, costs and expenses it incurs as a result of such spam.

  1. Termination and suspension

7.1 We may suspend your account at any time should you be in breach of these terms and conditions.

7.2 If we suspend your account or access to the website for any reason we may refuse to provide you with any services or the right to receive any Rewards. If you attempt to circumvent this clause by attempting to create a new account we reserve the right to terminate this Agreement and any existing Account you may have.

7.3 We may terminate this Agreement and your Account at any time if:

7.3.1 you are in breach of the terms of this Agreement;

7.3.2 we suspect that you are about to commit a breach of this Agreement;

7.3.3 you become or we suspect that you are about to become insolvent.

7.4 Upon termination you will no longer be able to use our services or access Rewards. If when we terminate this agreement you are still in possession of any Rewards which you have yet to redeem we reserve the right to suspend your ability to redeem such Rewards.

7.5 Subject to this clause 6, any termination of this agreement (howsoever occasioned) shall not affect any accrued rights or liabilities of either party nor shall it affect coming into force or the continuance in force of any provision hereof which is expressly or by implication intended to come into or continue in force on or after termination.

  1. Your liability and indemnity

8.1 You agree to indemnify us for any claims or legal proceedings that may be brought against us and for any loss or damage we may suffer or incur as a result of :

8.1.1 your breach of the terms of this Agreement; or

8.1.2 your breach of the terms of a Reward or a Merchant's terms and conditions; or

8.1.3 your actions in relation to Mention Me's services or the website.

  1. Our liability

9.1 We will not be liable to you for any business, financial or economic loss or for any consequential or indirect loss such as loss to reputation, lost bargain, lost profit, loss of anticipated savings or lost opportunity arising as a result of any services we provide to you under, or in any other way connected with, this Agreement (whether suffered or incurred as a result of our negligence or otherwise) except in the case of fraud, wilful concealment or theft.

9.2 For the avoidance of doubt, the liability excluded under clause 9.1 includes any loss arising from your dealings with any Merchant or arising from the Merchant Services and we shall have no liability to you whatsoever for any act or omission of the Merchant in connection with the Merchant Services.

9.3 Our liability to you for all losses under this Agreement (subject to any liability in accordance with clause 9.5 below) is limited to the greater of (i) the equivalent monetary value of Rewards received by you under this Agreement and (ii) £100.

9.4 No claim may be brought against us in relation to this Agreement more than 12 months following the date on which you last received a Reward.

9.5 Nothing in this agreement limits or excludes our liability for death or personal injury arising as a result of our negligence or for fraud or fraudulent misrepresentation.

9.6 You agree that the above exclusions of liability are reasonable in all the circumstances, especially in light of the fact that our services only extend to facilitating you receiving Rewards and responsibility for redeeming Rewards and Merchant Services lies solely with the Merchant.

  1. Intellectual property

10.1 The content of the website is protected by copyright, trade marks, database right and other intellectual property rights ("IP Rights") and all such IP Rights are owned by Limited or are properly licensed to us by our licensors. The IP Rights in the website shall remain the property of us or our licensors.

10.2 You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without our written permission.

10.3 You agree that any comments, communications, ideas or other materials or information ("Customer Suggestions") that you may provide to us through or in relation to the Services and the Website is provided on a non-confidential basis. Furthermore, you agree that any Customer Suggestions you provide will be deemed to be our property once supplied to us and you assign all and any intellectual property rights that may exist in the Customer Suggestions to us. We will be under no restriction in relation to the Customer Suggestions and may use it as we see fit.

  1. General

11.1 Each of the parties warrants its power to enter into the Agreement and has obtained all necessary approvals to do so.

11.2 By entering into this Agreement you also agree to our Privacy Policy which is available on our Website.

11.3 Any notice to be served on either of the parties by the other shall be sent by pre-paid recorded delivery, registered post or email to the address of the relevant party shown on at the start of this Agreement or such other physical or electronic address as may be notified by one party to the other.

11.4 No term of the Agreement will be enforceable by virtue of the Contract (Rights of Third Parties) Act 1999 by any person that is not a party to it.

11.5 We will be entitled to assign or sub-contract our obligations under this Agreement.

11.6 Both parties shall be released from their respective obligations in the event of national emergency, war, prohibitive governmental regulation or if any other cause beyond the reasonable control of the parties or either of them renders the performance of the Agreement impossible.

11.7 Each party acknowledges that the Agreement, including the Privacy Policy contain the whole agreement between the parties and that it has not relied upon any oral or written representations made to it by the other or its employees or agents and has made its own independent investigations into all matters relevant to it. In particular it is agreed that any terms and conditions or other contractual documentation maintained by you or your affiliates or which you purport to apply to the subject matter of the Agreement will not apply.

11.8 If any provision of this Agreement is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from this Agreement and rendered ineffective as far as possible without modifying the remaining provisions of this Agreement, and shall not in any way affect any other circumstances of or the validity or enforcement of this Agreement.

11.9 No delay, neglect or forbearance on the part of either party in enforcing against the other party any term or condition of this Agreement shall either be or be deemed to be a waiver or in any way prejudice any right of that party under this Agreement. No right, power or remedy in this Agreement conferred upon or reserved for either party is exclusive of any other right, power or remedy available to that party.

11.10 This Agreement shall be governed by English law in every particular including formation and interpretation and shall be deemed to have been made in England.

 

E-GIFT VOUCHERS

E-gift vouchers are available for purchase on our UK and US sites only.

  1. You may exchange VIVOBAREFOOT vouchers, to the value indicated, wholly or partly for items listed on our website (www.vivobarefoot.co.uk).
  2. VIVOBAREFOOT E-Gift Vouchers including unused portions of our gift vouchers, expire one year from the date of issue.
  3. E-Gift Vouchers cannot be exchanged for cash or for goods already supplied or ordered.
  4. If your order exceeds the value of the E-Gift Voucher, the balance must be paid by debit or credit card.
  5. If you return an item supplied in exchange for a E-Gift Voucher, we will credit your account with the value of the item. No cash refunds will be given.
  6. You cannot use an E-Gift Voucher to purchase additional E-Gift Vouchers.
  7. Our normal terms & conditions of purchase (as varied by these terms and conditions) apply to items supplied in exchange for an E-Gift voucher.
  8. E-Gift Vouchers will be sent to the email address of the person who is receiving the voucher – please make sure they’ll be happy to hear from us.

 

VIVOBAREFOOT X RANGAN CHATTERJEE’S FEEL BETTER LIVE MORE PODCAST

 
Code is not valid in Switzerland, Austria, Germany, Czech Republic, Autralia and New Zealand.
 

General rules on discount codes are:

  1. Not applicable on sale/clearance items
  2. Not applicable with any other discount code
  3. 20% off can only be used once per customer
  4. Promotion ends 31/07/2021
  5. The customer needs to be logged in to their account to be able to redeem the discount.
 

RE-WILD YOUR FEET PROMOTION

  1. Re-Wild your feet Promotion runs from 13th August, ending midnight 26th August 2020.
  2. All prices are subject to 30% off. Promotion will be displayed directly on site.
  3. Discounted products are not valid in conjunction with any other voucher, offer or promotional code.
  4. Offer is not valid in Switzerland, Austria, Germany, Czech Republic, Australia and New Zealand.
  5. The promotion is valid both online and in our Concept store in London.
  6. We cannot offer price adjustments for orders placed before the 10th of August 2020.
  7. VIVOBAREFOOT reserves the right to (i) cancel this offer at any time (ii) refuse to allow any individual to participate in the offer (iii) decline to accept orders where, in its opinion, an offer code is invalid for the order being placed and (iiii) amend these terms and conditions (and will use reasonable endeavours to notify changes to all customers).
  8. During the promotional period between 13th-26thth August 2020 5% of all Net profit (ex VAT) generated through VIVOBAREFOOT’s ecommerce website (www.vivobarefoot.com/ukwww.vivobarefoot.com/uswww.vivobarefoot.com/euwww.vivobarefoot.com/rw, www.vivobarefoot.com/se) and London store will be used to power regeneration and rewilding projects. The funds will be donated to our new Livebarefoot Foundation launching this summer (currently registered in England as Soul of Africa UK Ltd, No. 9176269, Charity No. 1140567). Building on our work with the Soul of Africa social enterprise and the workshop we built in the Kalahari, we are extending our social enterprise activities and regenerative community initiatives to our European and American areas of operations including beaver reintroductions and kelp reforestation.
  9. EXTRA10 additional code applies an extra 10% off the displayed sale price of the product. This is applied by adding the code directly at the basket page.
  10. The EXTRA10 code is valid from Friday 21st August until the duration of the sale, closing August 26th. This is valid only on promotional items and will not add an additional 10% discount on full priced product across the site.

 

VIVOBAREFOOT SHOE AMNESTY

The Vivobarefoot Shoe Amnesty will run from 12 October 2020 – 31st December 2020, allowing customers to return old pairs of Vivobarefoot shoes to the business in exchange for a reward by means of a 20% discount or £10 donation to the Livebarefoot Foundation.

Key terms and conditions of the offer:

  1. Offer runs from Monday 12th October until the 14th of February, with all registrations to the amnesty being placed during this period of time. Forms submitted thereafter are not guaranteed to be eligible for the offer.
  2. Customer is entitled to a reward for sending their shoes back via registering on the www.revivo.com/amnesty page and submitting a form with the completed fields.
  3. Customer can choose to receive a 20% discount code to be used on www.vivobarefoot.com or alternatively choose that a £10 donation is made on their behalf by Vivobarefoot to the Livebarefoot Foundation. Customer makes this selection at the time of registering their shoes for the amnesty.
  4. On submitting their registration, customer will be given both a QR code and Amnesty reference number that is unique to their submission. This information will be emailed to them and they are required to print this form and include it in the package when they send their shoes back. If no printer is available, customer can opt to write down their unique Amenesty reference number and include this in the package instead. Amnesty shoes that do not include this information are not eligible for a reward (discount or donation) despite sending their shoes in. Shoes will not be returned to the customer.
  5. Customers who select a discount redemption will be sent a unique 20% discount code to their email address within 14days of submitting their registration for amnesty, providing they send their shoes back to the warehouse specified.
  6. Discount code gives the customer 20% off one product purchased on the www.vivobarefoot.com site only. The code is not valid on www.revivo.com
  7. Discount is valid for one product only and cannot be redeemed on multiple products in an order. Where multiple products are included in an order, the discount will be applied to the cheapest item.
  8. Customers who return multiple products will be entitled to receive one discount code per pair of shoes returned.
  9. Discount code can only be used on full price product and cannot be used in conjunction with any other offer or promotion.
  10. Price adjustments cannot be made on orders placed prior to receiving the discount.
  11. Code valid until the 14th of February 2021.
  12. Amnesty offer is valid in the Vivobarefoot Concept Store London and on the following websites only: www.vivobarefoot.com/ukwww.vivobarefoot.com/uswww.vivobarefoot.com/euwww.vivobarefoot.com/rwwww.vivobarefoot.com/sewww.vivobarefoot.com/dk.
  13. Customers can choose to register online and show their code in store to receive a discount or can drop their shoes off directly in the London store. Customers will be entitled to a 20% discount in store on the day they drop off their shoes.
  14. Customers who have selected donation will be notified via email that their donation has been actioned by Vivobarefoot. Donations will be made to the Livebarefoot Foundation at the end of the promotion.
  15. The amnesty is not available in Germany, Switzerland, Austria, Czech Republic, Slovakia, Australia, New Zealand.
  16. Please note any shoes sent in from excluded countries will have a donation made on their behalf.
  17. Vivobarefoot reserves the right to (i) cancel this offer at any time (ii) refuse to allow any individual to participate in the offer (iii) decline to accept orders where, in its opinion, an offer code is invalid for the order being placed and (iiii) amend these terms and conditions (and will use reasonable endeavours to notify changes to all customers).

GEO COURT DISCOUNT CODE:

  1. The code applies only on full price Geo court Obsidian and Bright White products.
  2. The discount is applied by adding the code directly at the basket page.
  3. The code is valid from Thursday 21th of January 2021 until stock lasts.
  4. The code is not valid in Switzerland, Austria, Germany, Czech Republic, Australia, New Zealand and Canada.

VIVOBAREFOOT X RICH ROLL PODCAST CODE:

  1. The offer is valid for US customers only and the code will only work on the www.vivobarefoot.com/us site.
  2. Customer need to create or login to his account to be able to redeem the code.
  3. The code is not applicable on sale/clearance items.
  4. The code is not applicable with any other discount codes.
  5. The code applies 20% off full price items and can only be used once per customer.
  6. The code is valid from4th March to 26th of June.

VIVOBAREFOOT X AUBREY MARCUS PODCAST

Code is not valid in Switzerland, Austria, Germany, Czech Republic, Autralia and New Zealand.
 

General rules on discount codes are:

  1. Not applicable on sale/clearance items
  2. Not applicable with any other discount code
  3. 20% off can only be used once per customer
  4. Promotion ends 1/10/2021
  5. The customer needs to be logged in to their account to be able to redeem the discount.

VIVOBAREFOOT X MOVE U PODCAST

Code is not valid in Switzerland, Austria, Germany, Czech Republic, Autralia and New Zealand.
 

General rules on discount codes are:

  1. Not applicable on sale/clearance items
  2. Not applicable with any other discount code
  3. 15% off can only be used once per customer
  4. Promotion ends 1/10/2021
  5. The customer needs to be logged in to their account to be able to redeem the discount.

VIVOBAREFOOT X DARIN OLIEN PODCAST

Code is not valid in Switzerland, Austria, Germany, Czech Republic, Autralia and New Zealand.
 

General rules on discount codes are:

  1. Not applicable on sale/clearance items
  2. Not applicable with any other discount code
  3. 20% off can only be used once per customer
  4. Promotion ends 31/12/2021
  5. The customer needs to be logged in to their account to be able to redeem the discount.

VIVOBAREFOOT X DARKHORSE PODCAST

Code is not valid in Switzerland, Austria, Germany, Czech Republic, Autralia and New Zealand.
 

General rules on discount codes are:

  1. Not applicable on sale/clearance items
  2. Not applicable with any other discount code
  3. 20% off can only be used once per customer
  4. Promotion ends 31/12/2021
  5. The customer needs to be logged in to their account to be able to redeem the discount.

LOYALTY DISCOUNT

Code is not valid in Switzerland, Austria, Germany, Czech Republic, Autralia and New Zealand.

  1. Not applicable on sale/clearance items
  2. Not applicable with any other discount code.
  3. Discount can only be used by customers who received the email.
  4. Promotion ends 17/07/2021

EARTH DAY PROMOTION 2021

  1. Valid during “Earth Day” promotional period between 22nd-29th April 2021.
  2. Offer is valid in the Vivobarefoot Concept Store in Neal Street London and on the following websites only: www.vivobarefoot.com/ukwww.vivobarefoot.com/uswww.vivobarefoot.com/euwww.vivobarefoot.com/rwwww.vivobarefoot.com/sewww.vivobarefoot.com/dk.
  3. 10% of all Net sales (ex VAT) , will be used to power regeneration and rewilding projects through our LiveBarefoot Fund, Vivobarefoot’s in-house impact fund for the incubation and deployment of programmes driving research, innovation and action in regenerative footwear and experiences. Building on our work with the Soul of Africa social enterprise and collaboration with the Ju'/hoansi San people in the Kalahari, we are extending our social enterprise and rewilding initiatives to our European and American areas of operations.

Trade Offer

Code is not valid in Switzerland, Austria, Germany, Czech Republic, Autralia and New Zealand.

  1. Not applicable on sale/clearance items
  2. Not applicable with any other discount code.
  3. Discount can only be used by customers who received the email.
  4. Promotion ends midnight 29/07/2021

Everyday Styles

Code is not valid in Switzerland, Austria, Germany, Czech Republic, Autralia and New Zealand.

  1. Not applicable on sale/clearance items
  2. Not applicable with any other discount code on selected items.
  3. Discount can only be used by customers who received the email.
  4. Promotion ends midnight 05/08/2021.

Promotional codes

Our general terms and conditions on promotional codes redemptions are:

  1. Codes will be valid on full priced products only, unless stated differently on the code offer.
  2. Codes cannot be used in conjunction with any other promotion or discount codes. 
  3. Codes are valid online on the Vivobarefoot.com website (except for Switzerland, Austria, Germany, Canada, Czech Republic, Australia and New Zealand sites) and in our UK store only therefore not valid in any of our concept stores.
  4. Codes have an expiration date and are only valid during the timeframe communicated.
  5. Price adjustments cannot be made on orders placed prior to receiving the discount. 
  6. Some codes might require customers to be logged in to their account/or create one to be able to redeem the code/offer.

Vivokids School Promotion

The Vivobarefoot VivoKids School promotion will run from 21 July 2021 – 8th September 2021, allowing customers to return old pairs of Vivobarefoot school shoes to the business in exchange for a reward by means of a 15% discount on styles of Vivobarefoot School shoes on vivobarefoot.com: ADDIS SCHOOL JUNIOR, ADDIS SCHOOL KIDS, PRIMUS SCHOOL II JUNIORS, PRIMUS SCHOOL II KIDS, WYN SCHOOL II JUNIORS, WYN SCHOOL II KIDS.

 

Key terms and conditions of the offer:

  1. Offer runs from Wednesday 21st July until Wednesday 8th September, with all registrations for the trade in being placed during this period of time. Forms submitted thereafter are not guaranteed to be eligible for the offer.
  2. Customers in the UK are entitled to a reward after shipping their Vivobarefoot school shoes back for free via Royal Mail: https://www.royalmail.com/track-my-return/create/4750 page, selecting “VivoKids School Promotion” as the reason for return, submitting a form with the completed fields, and sending the Vivobarefoot school shoes. Vivobarefoot school shoes that are sent via Royal Mail and do not have not “VivoKids School Promotion” as the reason for return, are not eligible for a reward (discount) despite sending their Vivobarefoot school shoes in. Shoes will not be returned to the customer. Customers outside the UK can participate in the promotion by contacting Customer Services (revivo@vivobarefoot.com). Customers outside the UK are responsible for the postage fee incurred when sending their shoes back to Vivobarefoot.
  3. Customers who send in Vivobarefoot school shoes as outlined above will receive a 15% discount code to be used on the purchase of 1 pair of Vivobarefoot school shoes (as listed above) on www.vivobarefoot.com.
  4. For customers outside the UK, after contacting Customer Services (revivo@vivobarefoot.com), will receive both a QR code and a Vivokids School promotion reference number that is unique to their submission. This information will be emailed to them and they are required to print this form and include it in the package when they send their shoes back. If no printer is available, customers can opt to write down their unique VivoKids School promotion reference number and include this in the package instead. Vivobarefoot school shoes that do not include this information are not eligible for a reward (discount) despite sending their shoes in. Shoes will not be returned to the customer.
  5. UK customers who select a discount redemption will be sent a unique 15% discount code to their email address within 14 days of submitting their registration for amnesty, providing they send their shoes back to the warehouse specified.
  6. Discount code gives the customer 15% off one pair of Vivobarefoot school shoes product purchased on the www.vivoboarefoot.com site only. The code is not valid on www.revivo.com
  7. Discount is valid for the purchase of one pair of Vivobarefoot school shoes only and cannot be redeemed on multiple pairs of Vivobarefoot school shoes in an order. Where multiple pairs of school shoes are included in an order, the discount will be applied to the cheapest item.
  8. Customers who return multiple pairs of Vivobarefoot school shoes will be entitled to receive one discount code per pair of shoes returned.
  9. Discount code can only be used on full price pair of Vivobarefoot school shoes and cannot be used in conjunction with any other offer or promotion.
  10. Price adjustments cannot be made on orders placed prior to receiving the discount.
  11. Code valid until end of September 13th, 2021.
  12. Offer is valid in the Vivobarefoot Concept Store London and on the following websites only: www.vivobarefoot.com/ukwww.vivobarefoot.com/uswww.vivobarefoot.com/euwww.vivobarefoot.com/rwwww.vivobarefoot.com/sewww.vivobarefoot.com/dk.
  13. Customers can choose to register online and show their code in store to receive a discount or can drop their shoes off directly in the London store. Customers will be entitled to a 15% discount in store on the day they drop off their shoes.
  14. Vivobarefoot reserves the right to (i) cancel this offer at any time (ii) refuse to allow any individual to participate in the offer (iii) decline to accept orders where, in its opinion, an offer code is invalid for the order being placed and (iiii) amend these terms and conditions (and will use reasonable endeavours to notify changes to all customers).