We are aware of increased scam site activity, where fraudulent third parties create copycat sites - distributing grey market product, copy products, or no products at all.
Please do not use these sites.
If you have made a purchase through a suspected fraudulent website, we recommend contacting your bank directly and requesting a chargeback (refund). Canadian customers should always shop at the authorised Vivobarefoot websites:
The Foot Collective: https://tfc-shop.com/
Distance Runwear: https://www.distancerunwear.com/
My Health Essentials: https://shop.myhealthessentials.ca/
Cool East Market: https://cooleastmarket.com/
Breathe Outdoors: https://breatheoutdoors.ca/
If you spot a site or a wholesaler you are not sure of, please contact our customer service team and do not purchase from them until we can confirm if the vendor is legitimate.
HOW TO SPOT A WEBSITE SCAM
1. Check the domain name is correct.
The URL should look like this:
2. Discounts too good to be true? Probably! We don't run sales year round, so heavy discounts across all styles are something to watch carefully for.
3. Scam websites often won't have any contact information, including customer service email or phone number.
4. Scam websites often won't have links to our social media account, or are linking to social media pages that are not authentic.