Free Returns US
Obviously we hope you are happy with your purchase, but understand if you have changed your mind. You have a 28-day return period from when your shoes were delivered in which to get a full refund. To take advantage of our FREE returns, please see below:
- Complete the form received with the reason code from the options on the return form.
- Peel off the FREE Returns label from the bottom of the returns form and stick to the repackaged parcel. Please cover or remove any existing delivery or courier labels. Shoes must be return in a bag packaged the same as they were delivered to you - do not stick the label directly to the shoe box. Take them to your nearest post office who'll do the rest.
- Allow 14 days for us to process your return. We will send you an email to let you know once your refund has been processed.
*Please note, our FREE US returns are only valid within the United States. We do not currently offer free returns to customers in Canada.
Please ship all items back to:
17300 Slover Ave
Fontana, CA 92337
To return your order, please use our RETURNS PORTAL HERE
*Please note, our FREE EU returns are only valid in ROI, Denmark, France, Spain, Italy, The Netherlands, and Sweden.
Please be aware that shipments outside of the US may be subject to import duties and taxes, as well as shipping and handling fees on products which are refunded or exchanged.
Terms of Return
All items must be returned in their original packaging and unworn to receive a full refund. Please ensure that items are returned in a shipping bag or box, do not affix your returns label directly to the shoe box.
Please allow up to 14 working days for us to process your refund.