Untracked service with Smartpost.
Tracked service with FedEX
Orders must be placed by 2.30pm. Orders placed after 2.30pm Thursday-Sunday will be processed and dispatched on Monday and delivered on Wednesday.
*Not available for orders placed on the 4th and 5th of July- Orders placed during this period will be delivered the following week.
We're confident that after experiencing the joys of natural foot freedom, your feet won't want to go back to 'normal' shoes. However, if you change your mind within 100 days you can return your shoes for a full, hassle free refund.
If you bought your VIVO’s via an independent store or website, please contact them directly for their return policy.
Lost your returns form? Download another copy
For more information on returns, see our FAQ’s page
We cannot exchange the size or style of your shoes. You will need to create a new order on VIVOBAREFOOT.com
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