Delivery Info
UK
Standard Delivery - Free on all orders
We aim to try to pick, pack and dispatch all orders within 1 working day. Please allow 3-5 working days for delivery. Second Class non-tracked service provided by Royal Mail. Free standard Delivery on all orders.
Please be aware that during busy sale periods, Standard delivery orders may take us slightly longer to dispatch due to the high volume of orders.
Next Day (Premium) Delivery - £10
All orders placed before 2.30pm will be delivered the next working day. Orders placed after 2.30pm on Thursday, and on Friday, Saturday or Sunday will be processed Monday and delivered on Tuesday. Delivery provided by DPD. Tracking code will be provided.
UK mainland postcodes only (excludes Channel Islands).
Please note that NDD orders placed after 2.30pm on Thursday 29th March until Monday 2nd April , will be delivered Wednesday 4th April.
Saturday/Sunday delivery (before 6pm) - £12
To be eligible for next day weekend delivery you must place your order before 2.30pm on Friday. Any orders placed after 2.30pm on Friday will not be processed in time for next day (saturday/sunday) delivery and will be delivered the following weekend instead.
UK mainland postcodes only (excludes Channel Islands).
*If your delivery address is in the Scottish Highlands & Islands, Isle of Man and Northern Ireland delivery times may be extended, depending on where exactly you live.
Deliveries cannot be made to PO Box addresses. We strongly advise against deliveries to be made to hotels or third party couriers. Any orders made, to be sent to a hotel or a third party courier, are entirely at the risk of the client. Therefore, we regret to inform, that we cannot accept any liability for orders that fail to arrive to the hotels or third party courier, or are damaged on receipt. We will, however, do what we can to help in cases like these.
Europe
For all shipments outside of the UK, your delivery will be handled by Global-e our international fulfilment partner who deliver to over 100 destinations worldwide. We offer two levels of service, standard Road (where applicable) and Express delivery.
Please remember when selecting your shipping method that we urge you to select our Road service. This reduces the need to use air freight to closer destinations. Help us help the environment.
Standard Delivery (Tracked)
FREE on all orders over €100 (or equivalent) €11 on those below.
Please allow up to 10 working days for delivery
Express Delivery €15 (Tracked)
Please allow 3-5 working days for delivery.
As with all shipments, we aim to pick and pack your items within 1 working day. All orders are dispatched from our UK warehouse.
*Our orders are often processed immediately and so we cannot make amendments once the order has been received.
** Orders may be subject to duties and taxes, as well as shipping and handling fees at borders. The customer is considered the ‘importer on record’ and as such must comply with all laws and regulations. Customs policies vary from country to country; if you do not want to be hit with any surprise charges, please ensure you contact your local customs office before placing the order. This does not apply if you have chosen to pay for your duties at checkout.
Worldwide
For all shipments outside of the UK, your delivery will be handled by Global-e our international fulfilment partner who deliver to over 100 destinations worldwide. We offer two levels of service, standard Road (where applicable) and Express delivery.
Please remember when selecting your shipping method that we urge you to select our Road service. This reduces the need to use air freight to closer destinations. Help us help the environment.
Standard Delivery £10 (Tracked)
Please allow 6-11 working days for delivery
Express Delivery £14 (Tracked)
Please allow 3-4 working days for delivery.
For Canadian shipping we offer the following methods:
Standard Delivery $12 (Tracked). We offer free Standard Shipping on all orders over $100
Please allow up to 12 working days for delivery
Express Delivery $20 (Tracked)
Please allow 3-8 working days for delivery.
As with all shipments, we aim to pick and pack your items within 1 working day. All orders are dispatched from our UK warehouse.
*Our orders are often processed immediately and so we cannot be made amendments once the order has been received.
** Orders may be subject to duties and taxes, as well and shipping and handling fee’s at boarders. The customer is considered the ‘importer on record’ and as such must comply with all laws and regulations. Customs policies vary from country to country; if you do not want to be hit with any surprise charges, please ensure you contact your local customs office before placing the order. This does not apply if you have chosen to pay for your duties at checkout.
Exclusions
To countries which we have a local distributor in, we (www.vivobarefoot.com) do not ship to, and you can order from the local VIVOBAREFOOT site:
- Germany
- Austria
- Switzerland
- Czech Republic
- Slovakia
- Australia & New Zealand
We are not able to process orders to a PO BOX address.
