AUSTRALIA & NEW ZEALAND CUSTOMER SERVICES
PRE-ORDER SEASON SPRING 21 | TERMS & CONDITION
Estimated dispatch for pre-orders is stated in the individual product description. | Sometimes unforeseen delays can occur. If there is a delay to the arrival of your reserved item, you will be notified by email | Pre-order items are only available while stock lasts - no rainchecks | Pre-ordered items will be charged in full as soon as the order is placed.
CORONAVIRUS | IMPORTANT CUSTOMER NOTICE
Vivobarefoot AU & NZ orders being shipped to certain areas may experience possible delivery interruptions or delays. Please CLICK HERE for the latest updates from Australia Post regarding delayed and suspended deliveries due to Coronavirus.
Please note that our Customer Service team is currently experiencing a large volume of calls and emails. As ever, our aim is to provide you with a swift answer to your questions. Please refer to the COVID-19 FAQs before getting in touch as your questions may already be answered.
Need help? Call the Vivobarefoot AU & NZ Customer Care Team on +61 (0) 3 9583 2337
Our friendly team is based in Melbourne, Australia and are available 9 am - 5 pm, Monday to Friday *#
Alternatively, you can email us at email@example.com or simply fill out the contact form below and a member of our team will be in touch as soon as possible during our opening hours.
CUSTOMER INFORMATION | QUICK LINKS
- Shipping & Returns Information - AU & NZ: All orders ship from our warehouse in Australia - click here for more information.
- FAQs - find answers to our most common questions: click here
- Wholesale Enquiries: click here
- Pricing: All prices on www.vivobarefoot.com/nz are quoted in New Zealand dollars and inclusive of New Zealand GST but charged in Australian dollars (AUD). Payment will be converted and sent to your bank in Australian Dollars. The responsibility for any customs duties, foreign taxes, conversion rates or other associated fees that may be imposed will rest with the customer - click here for more information.
*Australian Eastern Standard Time/Australian Eastern Daylight Time
#excluding Australian public holidays.