AUSTRALIA & NEW ZEALAND CUSTOMER SERVICES 

 


PRE-ORDER PROMOTION | TERMS & CONDITIONS | APR-MAY 21

  • Receive a 20% off gift code for future orders with every pre-order. (one per customer)
  • Estimated dispatch for pre-orders is currently May 24th - May 31st, 2021.
  • If there is a delay to the arrival of your reserved item, we will notify you by email.
  • Pre-order items are only available while stock lasts - no rainchecks.
  • Pre-ordered items will be charged in full as soon as the order is placed.
  • The 20% discount gift code will be sent when your order is dispatched and will go to the same email as the order confirmation.
  • Discount code will be valid until 30/04/2022.
  • Discount code is non-transferable and cannot be used on already discounted products or during sale period

 

CORONAVIRUS | IMPORTANT CUSTOMER NOTICE 

Vivobarefoot AU & NZ orders being shipped to certain areas may experience possible delivery interruptions or delays. Please CLICK HERE for the latest updates from Australia Post regarding delayed and suspended deliveries due to Coronavirus.
Please note that our Customer Service team is currently experiencing a large volume of calls and emails. As ever, our aim is to provide you with a swift answer to your questions. Please refer to the COVID-19 FAQs before getting in touch as your questions may already be answered.
*Updated 23/11/2020

 Customer Service will be unavailable on Monday May 3rd due to a public holiday.

Need help? Call the Vivobarefoot AU & NZ Customer Care Team on +61 (0) 3 9583 2337 

Our friendly team is based in Melbourne, Australia and are available 9 am - 5 pm, Monday to Friday *#

Alternatively, you can email us at cs-australia@vivobarefoot.com or simply fill out the contact form below and a member of our team will be in touch as soon as possible during our opening hours.

 

CUSTOMER INFORMATION | QUICK LINKS 

  • Shipping & Returns Information - AU & NZ:  All orders ship from our warehouse in Australia -  click here for more information.
  • FAQs - find answers to our most common questions: click here 
  • Wholesale Enquiries: click here
  • Pricing: All prices on www.vivobarefoot.com/nz are quoted in New Zealand dollars and inclusive of New Zealand GST but charged in Australian dollars (AUD). Payment will be converted and sent to your bank in Australian Dollars. The responsibility for any customs duties, foreign taxes, conversion rates or other associated fees that may be imposed will rest with the customer - click here for more information.
 
*Australian Eastern Standard Time/Australian Eastern Daylight Time
#excluding Australian public holidays.

 

 

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