Don’t Panic! All orders are dispatched from either our warehouse in the UK or EU, and the further away from us you are, the longer delivery can take. (See our Shipping and returns page for more details)
If you have chosen our ‘Standard’ shipping method, your items will be dispatched with Direct Link Couriers (a non-tracked service). If you have any trouble, get in touch with our Customer Care team
Where is my order? I haven't received my order, what should I do?
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