Tracked service with Global-E.
Express Tracked service with Global-E.
We are still shipping parcels globally. Currently our delivery partners are experiencing minor delays in some specific regions with orders reaching destinations as normal. For queries or concerns around how your country is affected, please contact our customer service team. We advise you to allow an additional 1-2 days for your order to arrive. Please note that timeframes could be subject to short notice changes if a country’s situation changes
We're confident that after experiencing the joys of natural foot freedom, your feet won't want to go back to 'normal' shoes. However, if you change your mind within 100 days you can return your shoes for a full, hassle free refund.
If you bought your VIVO’s via an independent store or website, please contact them directly for their return policy.
Lost your returns form? Download another copy
For more information on returns, see our FAQ’s page
Start My Return
We cannot exchange the size or style of your shoes. You will need to create a new order on VIVOBAREFOOT.com
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