Delivery Info
AU
Premium Delivery- $15
Premium delivery supplied by express Australia post. Tracking details are supplied within your dispatch email.
Standard Delivery- Free on all orders over $100 ($5 on those below)
Please note that our warehouse operates between the hours of 9 am to 5 pm, Monday to Friday *#. Your order will be processed and dispatched by our team during these hours.
We aim to pick and pack and dispatch your items within 1-2 working days. Please allow up to 10 working days for delivery. Standard shipping is provided by Australia Post or Startrack for larger shipments. Tracking details are supplied within your dispatch email.
In the event that we are unable to supply the product/s in your order due to stock availability, the unavailable item/s will be automatically cancelled and a refund processed. You will be notified of this via email.
Please be aware that during peak times and sale periods, our regular pick, pack and dispatch times for standard delivery can increase to 3-4 days due to the high volume of orders.
Important Customs Duties and Foreign Tax Information
All prices on www.vivobarefoot.com/au are quoted and charged in Australian dollars (AUD) and are inclusive of Australian GST unless otherwise specified
The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer.
To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from marking the order as a "gift", even if the order is placed with the intention of sending to a gift recipient.
For further information, it may be necessary to call local customs offices to gain further details
Need Help?
Call our Customer Service Team on +61 3 9583 2337 - the team is available from 9 am - 5 pm Monday to Friday *#.
Alternatively, you can email us at cs-australia@vivobarefoot.com and a member of our team will be in touch as soon as possible during these office hours.
*Australian Eastern Standard Time/Australian Eastern Daylight Time
#excluding Australian public holidays
NZ
Premium Delivery- $15
Premium delivery supplied by express Australia post. Tracking details are supplied within your dispatch email.
Standard Delivery- Free on all orders over $100 ($5 on those below)
Please note that our warehouse operates between the hours of 9 am to 5 pm, Monday to Friday *#. Your order will be processed and dispatched by our team during these hours.
We aim to pick and pack and dispatch your items within 1-2 working days. Please allow up to 10 working days for delivery. Standard shipping is provided by Australia Post or Startrack for larger shipments. Tracking details are supplied within your dispatch email.
In the event that we are unable to supply the product/s in your order due to stock availability, the unavailable item/s will be automatically cancelled and a refund processed. You will be notified of this via email.
Please be aware that during peak times and sale periods, our regular pick, pack and dispatch times for standard delivery can increase to 3-4 days due to the high volume of orders.
Important Customs Duties and Foreign Tax Information
All prices on www.vivobarefoot.com/au are quoted and charged in Australian dollars (AUD) and are inclusive of Australian GST unless otherwise specified
The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer.
To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from marking the order as a "gift", even if the order is placed with the intention of sending to a gift recipient.
For further information, it may be necessary to call local customs offices to gain further details
Need Help?
Call our Customer Service Team on +61 3 9583 2337 - the team is available from 9 am - 5 pm Monday to Friday *#.
Alternatively, you can email us at cs-australia@vivobarefoot.com and a member of our team will be in touch as soon as possible during these office hours.
*Australian Eastern Standard Time/Australian Eastern Daylight Time
#excluding Australian public holidays
