IMPORTANT CUSTOMER NOTICE - SHIPPING AND DELIVERY DELAYS DUE TO CORONAVIRUS
Please CLICK HERE for the latest updates from Australia Post regarding delayed and suspended deliveries due to Coronavirus.
Vivobarefoot AU & NZ orders being shipped to certain areas may experience possible delivery interruptions or delays.
If you have any questions about your order please CLICK HERE to contact customer services.
*Updated 23/07/2020
SHIPPING EXCLUSIONS
Vivobarefoot Australia ship orders from their Australian warehouse to addresses within Australia and New Zealand only.
To find the shipping destination you require please use the flag selector on the top right hand side of screen.
AUSTRALIA
FREE STANDARD DELIVERY ( ORDERS OVER $150 AUD)
- Free for orders over $150 AUD - $9.95 AUD for orders below $150.
- Please allow up to 7 to 10 business days for delivery.
- Tracking details are supplied by email.
- Australia and New Zealand Only
EXPRESS DELIVERY ( AUSTRALIA ONLY)
- $15.00 AUD per order.
- Up to 2 pairs per Express Delivery order. Please contact Customer Services for Express Delivery orders of 3 or more pairs.
- Please allow up to 1 to 3 business days for delivery – excluding handling time.
- Delivery times outlined above are an estimation and are subject to the destination postcode, courier service , time of acceptance and receipt of cleared payment.
- Express delivery tracking details are supplied within your dispatch email.
- This service is unavailable during peak times and sale periods.
- Express Post is unavailable for orders shipping to New Zealand.
- Delivery times outlined above are an estimation and are subject to the destination postcode, courier service , time of acceptance and receipt of cleared payment.
NEW ZEALAND
FREE STANDARD DELIVERY ( ORDERS OVER $150 NZD)
- Free for orders over $150 NZD - $9.95 NZD for orders below $150.
- Please allow up to 7 to 10 business days for delivery.
- Delivery times outlined above are an estimation and are subject to the destination postcode, courier service , time of acceptance and receipt of cleared payment.
- Tracking details are supplied by email.
- Australia and New Zealand Only
EXPRESS DELIVERY ( AUSTRALIA ONLY)
- This service is unavailable for orders going to addresses in New Zealand.
RETURNS & EXCHANGES
For information, click here to visit our Returns & Exchange FAQ page.
NEED HELP?
Call our Customer Service Team on +61 3 9583 2337 - the team is available from 9 am - 5 pm Monday to Friday *#.
Alternatively, you can email us at cs-australia@vivobarefoot.com and a member of our team will be in touch as soon as possible during these office hours.
*Australian Eastern Standard Time/Australian Eastern Daylight Time
#excluding Australian public holidays