PAYMENT FAQS

We accept most major credit and debit cards (Mastercard, Visa and AMEX) as well as PayPal.

You can select what currency is displayed via the country/flag selector on the top right-hand side of the screen.

Unfortunately, we do not accept Discover Cards.

Unfortunately, online gift vouchers are currently not available on www.vivobarefoot.com/au

Just enter your code in your ‘basket’ prior to completing your order!
You don’t need a VIVOBAREFOOT account to use a promotional code.
We’ll make it clear when a code applies to specific products, and you’ll be informed of your codes expiry date upon issue. On that note, unless stated, promotional codes are not redeemable on clearance items or any other special offer.

If a code is abused, it will be made invalid. We reserve the right to withdraw promotional codes before their expiration date without any prior notice. 

Unfortunately, if you checkout without applying the promotional code, we can’t amend your order.

All prices on www.vivobarefoot.com/au are quoted and charged in Australian dollars (AUD) and are inclusive of Australian GST unless otherwise specified.  Customers are charged the same price regardless of their shipping location.

GST refunds do not apply for online orders. Our policy complies with Australian and New Zealand GST legislation.

The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer.

To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from marking the order as a "gift", even if the order is placed with the intention of sending to a gift recipient.

For further information, it may be necessary to call your local customs offices to gain further details in order to avoid any unexpected charges.

IMPORTANT CUSTOMER INFORMATION: Any visible reference of VAT on www.vivobarefoot.com/au is a publishing error and it should say GST.  This VAT typo will be rectified as soon as possible but we can assure you that only Australian GST is included. Please accept our apologies for any confusion caused in the meantime.

 

 

 

 

 

 

 

 

 

 

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