Contact Us

We're here to help


Australia & New Zealand Customer Services


Need help? Call the Vivobarefoot AU & NZ Customer Care Team on +61 (0) 3 9583 2337 

Our friendly team is based in Melbourne, Australia and are available 9 am - 5 pm, Monday to Friday *#

Alternatively, you can email us at [email protected] or simply fill out the contact form below and a member of our team will be in touch as soon as possible during our opening hours.

  • Shipping & Returns Information - AU & NZ:  click here
  • FAQs - find answers to our most common questions: click here 
  • Wholesale Enquiries: click here
  • Pricing: all prices on are quoted and charged in Australian dollars (AUD) and are inclusive of Australian GST unless otherwise specified.

    Any visible reference of VAT on is a publishing error and should say GST.  This VAT typo will be rectified as soon as possible but we can assure you that only Australian GST is included. Please accept our apologies for any confusion caused in the meantime.



  • Estimated dispatch for Primus Lite pre-orders is currently 10th December 2018.
  • Pre-ordered items will be charged in full as soon as the order is placed, and payment has been cleared.
  • Sometimes unforeseen delays can occur.
  • If there is a delay to the arrival of reserved stock, you will be notified of this by email.
  • If you combine your pre-ordered items with items currently available, these will be processed and shipped separately.
  • When your order is dispatched, you will receive a confirmation email.


*Australian Eastern Standard Time/Australian Eastern Daylight Time
#excluding Australian public holidays.
Join our mailing list

Receive exclusive updates on sales, stories & product launches

Receive exclusive updates on sales, stories & product launches