We are currently moving to a new warehouse facility in the US. Because of this, we are unable to offer a premium shipping service and some items may be delayed by several days in reaching you. We apologise for any inconvenience caused and will shortly be offering both shipping services, and a full range of stock.
Standard Delivery - Free for all orders over $140 ($10 on those below) and free returns within the US.
We aim to try to pick, pack and dispatch all orders within 1 working day. Please allow 5-7 working days for delivery. Tracked delivery with FedEx.
Premium Delivery - $15
Premium delivery within 2 working days with FedEx 2-day tracked service.
Standard Delivery to Canada $10
Shipments outside of the US may be subject to import duties and taxes, as well as shipping and handling fees; the customer is considered the 'importer on record' and as such must comply with all laws and regulations, including import duties and tax. Customs policies vary from country to country; if you don’t want to be hit with any surprise charges, please contact your local customs office for further information.
Free Returns US
Obviously we hope you are happy with your purchase, but understand if you have changed your mind. You have a 28-day return period from when your shoes were delivered in which to get a full refund. To take advantage of our FREE returns, please see below:
*Please note, our FREE US returns are only valid within the United States. We do not currently offer free returns to customers in Canada.
Unfortunately, we are unable at this time to offer FREE returns for Canadian shipments. Instead, please follow the procedure below:
Please ship all items back to:
15351 E STAFFORD ST
CITY OF INDUSTRY
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