Yes, but not for all of our shoes!
MAIN LINE – for the majority of our shoes we can’t offer a repair service, but if you are experiencing any faults then please get in-touch and we will honour our 6-month guarantee. (if purchased directly from Vivo or one of our 3rd party retailers). As long as you have proof of purchase, and we would be happy to get a replacement pair out to you.
HAND CUT – we have dedicated shoe repair partners in all parts of the world.
To transform your Hand Cut shoes to their former glory, we will re-sole them, with appropriate Blake or Stichdown methods, using original outsoles from our Portugal Factory. We’ll fit new laces, polish and re-finish them, and send them back to you looking almost like new.
To arrange a repair*:
- Visit the VIVOBAREFOOT Experience Store in London's Covent Garden with your shoes and original receipt. The store will take payment and send your shoes away for repair.
- Send your shoes to the store and we'll take care of everything else. Please call 44 (0) 20 7379 5959 to arrange a repair and make payment.
*Please note, unless faulty, this is a chargeable service